Yes, our showroom & warehouse address is:
Unit 2/31/37 Howleys Rd, Notting Hill VIC 3168

Monday to Friday 9:30am - 4:30pm.

Collection time from 10:00am - 4:00pm.

Yes.

Our MOQ for all flowers and greeneries are 12 pieces per colour per item.

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For flowers & greenies the minimum purchase is $100 excluding gst.

For props the minimum purchase is $300 AUD excluding gst.

Consultation needed.

Please contact us with your detailed enquires. Minimum order quantities and lead times apply.

Yes, as our products are exclusively available to wholesale businesses, you'll need to register for a Miuus Wholesale account. Once your account is approved, you'll have access to our full product range and be able to shop all collections at wholesale prices.

We will happily accept the following as payment methods:

Eftpos, Visa, Mastercard

We do not accept cheques & American Express cards.

Yes, absolutely! You can place your order via email, phone, SMS, or through our social media platforms. If you prefer, you're also welcome to visit our showroom or give us a call, and we'll be happy to assist you with your order in person.

Yes, as long as we haven't shipped it yet. We generally process orders quite quickly so if you need to cancel an order, please call or email us as soon as possible!

If you've made a calculation error or forgotten to add something, please call or email us ASAP.

In cases where we have already shipped your items then you will need to create a new order.

Miuus does not offer exchanges for change of mind or incorrect product selection.

If you believe your goods are faulty or have been supplied incorrectly, please contact us within 7 days of receiving your order. A valid invoice must be provided, and the products must remain unused and in their original packaging.

Thank you for your understanding and cooperation.

Due to the size, weight, and oversized nature of some of our products, shipping costs can vary significantly depending on the combination of items ordered and the courier selected.

To ensure you receive the most cost-effective shipping option, we do not charge a flat shipping rate. Instead, we will provide a tailored shipping quote and recommend the most suitable delivery method based on your order and delivery requirements.

Our goal is to ensure you only pay for the shipping you need, without any unnecessary costs.

Once you have submitted and paid for your order, we will calculate the most suitable shipping option and contact you via email or phone with a shipping quote and estimated delivery timeframe.

Once the shipping quote has been approved and the shipping invoice has been paid, our team will carefully pack and dispatch your order.

Unfortunately, we do not deliver to P.O. boxes or Parcel Lockers.

Yes.

For online orders, please select "In-Store Pickup" at checkout. You will receive a notification once your order is ready for collection. When collecting your order, please bring your invoice for verification.

For orders placed via SMS or social media, please let our staff know in advance that you would like to collect your order. You will receive a notification once your order is ready for collection. When collecting your order, please bring your invoice for verification.

If you require same-day pickup, please contact our warehouse team in advance to confirm whether it is available.

If there are missing goods or mistaken items on your recent order, please get in touch with us within 2 business days of delivery. As part of company policy, we will investigate your order and strive to resolve the issue within 48 hours. 

Yes, we do.

Please contact us for consultation.